Frequently Asked Questions

Everything you need to know about our authentic Irish apparel and service.

Where are your products manufactured?

All our knitwear, tweeds, and accessories are authentically crafted in Ireland, working directly with traditional mills and heritage weavers to ensure premium quality.

How long does international shipping take?

We ship globally from our warehouse. Standard international shipping typically takes 7-10 business days, while express options are available for delivery within 3-5 business days.

What is your return policy for clothing?

We offer a 30-day return policy on all unworn items with original tags attached. Simply contact our support team to initiate a return or exchange for a different size.

How should I care for my wool garments?

To preserve the natural fibers, we recommend hand washing in cool water with a mild wool detergent or professional dry cleaning. Always dry flat to maintain the garment's shape.

Are duties and taxes included in the price?

For international orders, import duties and taxes may be applied by your local customs authority. These charges are the responsibility of the customer and are not included in our checkout total.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.